Hanley Primary Care Centre
OUR MISSION: “HELPING LOCAL PEOPLE LIVE LONGER, HEALTHIER LIVES”
OUR VISION:“PROVIDING SAFE, PERSONAL, COORDINATED CARE FOR THE COMMUNITY WE SERVE”
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Named accountable GP for all patients
All patients now have a named GP who is responsible for patients’ overall care at the practice. If you wish to know who this is, and if you have a preference as to which GP that is, the practice will make reasonable efforts to accommodate this request. Please ask reception.
Patient Online Access
Giving you more choice in accessing GP services
Patient Online will help you to take greater control of your health and wellbeing by increasing online access to services. Using Patient Access, you can view, book and cancel appointments at your GP surgery from home, work or on the move - wherever you can connect to the internet. Plus, Patient Access allows you to view your GP medical records online. Please ask the reception for more details.
Electronic Prescription Service (EPS)
We offer the Electronic Prescription Service, which allows you to choose or "nominate" a pharmacy to get your medicines or appliances from. Your GP then sends your prescription electronically to the place you nominated. this means:
- If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time.
- You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
- You may not have to wait as long as your repeat prescriptions could be prepared before you arrive.
- Find More
ihub is a new service in Islington, offering appointments to Hanley’s patients at other local Practices.
The appointments are offered at Andover Medical Centre (Hornsey Road), Islington Central Medical Centre (Laycock Street) and Ritchie Street Health Centre (Ritchie Street).
Appointments offered are from 6.30pm to 8pm, Monday to Friday, and 8am to 8pm, Saturday and Sunday. Each Hub is staffed by x1 GP, x1 Nurse, x2 Receptionists.
Appointments are ONLY bookable by visiting or calling your usual GP.
Ask at Reception for more details or check out http://islingtongp.nhs.uk/
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Kissing it Better
Kissing it Better is about sharing simple healthcare ideas. It is also about harnessing the energy of the most dynamic groups in a local community and inviting them to use their specialist skills to make a difference to the care of patients and their carers within hospitals and care homes.
Complaints procedures and guidance
Hanley is a purpose build GP surgery and fully accessible to all disabled patients.
View Hanley Primary Care Centre in a larger map
Please see our statement of intent regarding online appointment booking, repeat prescription ordering and patient access to electronic records. CLICK BELOW
Statement of Intent for HPCC
To access online facilities, please click on http://www.patient.co.uk/patient-access